Call Centre Quality Assurance Course (Offline)
A 2 day training that enable participants gain an understanding of the specific requirements necessary to build a “best-in-class” quality monitoring and assessment process. This approach is designed to meet the needs of the enterprise, the centre, the agents and the callers. Participants will identify […]
Advanced Executive and Personal Assistant Course (Offline)
This is a 3-Day offline course that holds immense value for both experienced professionals seeking career advancement and companies striving for operational excellence. In today’s dynamic business landscape, where efficiency, organization, and effective communication are paramount, the role of an Personal and Executive Assistant has […]
Outbound Customer Service Support Course (Online)
Health Checks, Telesales, Close Loop, Credit Recovery & Survey Functions The outbound call centre has emerged as an effective platform for serving customers and providing solutions to their problems. This course has been developed to enable call centre agents and other personnel develop proactive skills […]
Pre-Employment Customer Service Assessment
This assessment is aimed at evaluating the advanced customer service skills of new hires is crucial for ensuring your team is equipped to deliver exceptional service. Here are 20 objective questions designed to challenge and inspire your new hires, pushing them to think critically about […]
Pre-Employment Emotional Intelligence Assessment
Emotional intelligence (EI) requires a blend of understanding emotions, empathy, social skills, self-awareness, and self-regulation. Here’s a set of 10 assessment objective questions along with their options designed to test various aspects of emotional intelligence. This assessment is aimed at fostering a deeper understanding of […]
Pre-Employment Behavioral Assessment
Behavioral assessment provides insight into a candidate’s personality, show you how they work, think, and tell you how they comply to rules and regulations.These questions can help assess a candidate’s integrity, honesty, and adherence to company rules, fostering a culture of trust and accountability in […]
Pre-Employment Assessment For Tech Executives
Confidently assess and prioritize talent faster Make your candidate engagement and assessment strategy your competitive advantage. Any one of our interview, game-based and technical assessments helps hiring teams make faster, fairer hiring decisions while giving candidates a convenient experience. Decrease time to hire by collapsing […]
WordPress & Elementor Tutorials for Beginners
Learn how to build a professional website from start to finish with Elementor. You will be walked through the basics and show you step by step how to design, build and publish a website for your own business or customers, without the need of code. In this guide you will learn how to:
Business Intelligence Analyst Course
This tutorial will help you learn quickly and thoroughly. Lorem ipsum, or lipsum as it is sometimes known